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Application for Issuance of Special Orders (SOs)
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Responsiveness: Timeliness in processing application of SO *
Very Dissatisfied
Very Satisfied
Reliability: Quality of of advice, guidance and accuracy of information provided for by the staff *
Very Dissatisfied
Very Satisfied
Access and Facilities: Ease in the submission of application and provided well-maintained and comfortable office, holding area, toilet, etc. *
Very Dissatisfied
Very Satisfied
Communication: Written communications were clear, concise, and inunderstandable language *
Very Dissatisfied
Very Satisfied
Costs: Provide reasonable fees and and cost of services *
Very Dissatisfied
Very Satisfied
Integrity: Show professionalism, honestly and fairness *
Very Dissatisfied
Very Satisfied
Assurance: Was knowledgeable and competent *
Very Dissatisfied
Very Satisfied
Outcome: Provide overall quality of the services rendered *
Very Dissatisfied
Very Satisfied
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