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Request for Endorsement of Articles of Incorporation and By-Laws of New Private Higher Education Institutions (PHEIs) to SEC - Client Satisfaction Survey
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Responsiveness: How satisfied are you in with the assistance and speed in which the service was delivered in person, by telephone, by email?
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Very Dissatisfied
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Very Satisfied
Reliability: How satisfied are you with the quality of advice, guidance and accuracy of information in which the services was rendered?
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Very Dissatisfied
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5
Very Satisfied
Access and Facilities: How satisfied are you with the provision of facilities interms of cleanlines and comfort (e.g. holding area, offices, toilets, etc) ?
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Very Dissatisfied
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5
Very Satisfied
Communication: How satisfied are you that our written communications wereclear, concise, and in understandable language?
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Very Dissatisfied
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Very Satisfied
Costs: How satisfied are you with the amount of your fees and cost given the quality of services provided?
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Very Dissatisfied
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Very Satisfied
Integrity: How satisfied are you with the professonalism shows by the personnel handling the services you have requested?
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Very Dissatisfied
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Very Satisfied
Assurance: How satisfied are you with the ability of our staff to meet your service needs?
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Very Dissatisfied
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Very Satisfied
Outcome: How satisfied are you with the overall quality of the services you received?
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Very Dissatisfied
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4
5
Very Satisfied
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