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Application for National Service Training Program (NSTP) Serial Numbers - Client Satisfaction Survey
Responsiveness: Timeliness in processing application for NSTP Serial Number
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Very Dissatisfied
Very Satisfied
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5
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Reliability: Accuracy of information/documents provided for by the staff.
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Very Dissatisfied
Very Satisfied
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5
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Access and Facilities: Ease in the submission of application of NSTP Serial Number.
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5
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Access and Facilities: Well-maintained and pleasant office ( Maayos at kaayaayang tanggapan)
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Very Dissatisfied
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Communication: Provided clear, concise and in understandable language
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Very Satisfied
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Costs: Provide reasonable fees and and cost of services
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Very Dissatisfied
Very Satisfied
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Integrity: Professionalism of staff in addressing specific concerns.
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Very Dissatisfied
Very Satisfied
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1
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5
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(0 points)
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Assurance: Exhibited competence, knowledge and understanding in respondingto clients’ needs (Nagpakita ng kahusayan, kaalaman at pag-unawa sa pagtugonsa pangangailangan ng kliyente)
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Very Dissatisfied
Very Satisfied
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1
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5
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Answer key
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Outcome: I am satisfied with the service I received (Masaya ako sa natanggapkong serbisyo)
Question Type
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Very Dissatisfied
Very Satisfied
to
1
Label (optional)
5
Label (optional)
Answer key
(0 points)
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Comments/Suggestions
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Responsiveness: Timeliness in processing application for NSTP Serial Number
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Reliability: Accuracy of information/documents provided for by the staff.
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No responses yet for this question.
Access and Facilities: Ease in the submission of application of NSTP Serial Number.
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No responses yet for this question.
Access and Facilities: Well-maintained and pleasant office ( Maayos at kaayaayang tanggapan)
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No responses yet for this question.
Communication: Provided clear, concise and in understandable language
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No responses yet for this question.
Costs: Provide reasonable fees and and cost of services
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No responses yet for this question.
Integrity: Professionalism of staff in addressing specific concerns.
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No responses yet for this question.
Assurance: Exhibited competence, knowledge and understanding in respondingto clients’ needs (Nagpakita ng kahusayan, kaalaman at pag-unawa sa pagtugonsa pangangailangan ng kliyente)
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No responses yet for this question.
Outcome: I am satisfied with the service I received (Masaya ako sa natanggapkong serbisyo)
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No responses yet for this question.
Comments/Suggestions
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